Tools

Homepage Features

Manage Homepage Features - Your Homepage Features (aka widgets) are the content areas you can manage on your site's homepage. You'll likely have various widgets depending on your site design, including those which control image slideshows, promo boxes, videos, text areas, and so on. Read the full article

Header/Footer

Header Banner - The Header Banner tool allows you to place a short text message on the top of every page of your website to make special announcements. The banner will make room for itself by pushing down the page content. Read the full article

Hours & Directions / Contact / Privacy, Terms & Cookies - Read the full article

Forms

Manage Forms - Here you can add new forms, search forms, and organize forms by Name, New Submissions, Year and User Type. You have the ability edit, preview, copy, and deactivate forms, as well as print, email, and export submissions. Read the full article

Users

Manage Users - Managing any type of user is done from a single popup window. You can control whether the user is an Admin, if they have SaffireTix access, or if they're a customer with a stored account. Read the full article

Site Settings

Common Settings

Year - Each event is tied to a specific year in the calendar. This allows you to choose the year(s) your visitors can see and search, which makes it a great way to quickly hide a previous year. Read the full article

Countdown - If a countdown is included as part of your site theme, this tool gives you the option of displaying an event countdown on your homepage. Read the full article

Account - We recommend that you check this page annually to confirm it's up-to-date. Read the full article

Friendly URLs - Use these to create a shorter address for any page on your site. These are simply 'pointers' the server uses to find the actual URL. Shorter is better when it comes to digital marketing - especially for social media where the number of characters may be limited. Read the full article

Redirects - Use Redirects to send the server to a different page, including changing the URL in the browser. This is used for redirecting pages from an old site to similar pages - yet with different URLs - on a new site, or for reorganizing your navigation without needing to rebuild it. Read the full article

Settings Which Seldom Change

Site info - This tab is where you set homepage information for search engine optimization (SEO). You can do the same on individual dynamic, event, and business pages. Read the full article

Features - Various options dependent on your specific site design. Read the full article

Social - This panel allows you to manage the Social Media icons (and links) which appear throughout your site. Read the full article

Emails - Manage the email messages your site automatically sends to users who add to "My Events" or choose to send E-Cards, and control email signup check boxes throughout your site. Read the full article

Quick Links

Google Analytics - This simply opens GA so that you can login to view your site traffic data.

Mailing List Signups - If your site is not integrated with a 3rd party email marketing vendor (such as Mailchimp, Constant Contact, etc), signups on your site will be compiled into a single data file here.

Instagram Authorization - If your site is displaying content using an Instagram widget, you'll need this to complete the setup. Read the full article

DNS info - This page displays your DNS site & email requirements. Green checkmarks are good - red checkmarks show that something is amiss.

Auditing

Admin Usage Report - This report logs all admin user access changes. Any time a new admin permission is added or removed from a user, it will create a line on this report. The report will include the date of the change, the admin who updated the permissions, the user login email of the admin with the updated permissions, and a list of each updated permission by area (Tools, Sales, etc).

If you don't see any results in your report, it is possible that there have been no changes made in the timeline you are looking at. Try extending the date to see changes that were made further back.