SaffireTix Training for Event Staff
IN THIS ARTICLE
Mobile Scanning/Selling Articles
Mobile Scanning/Selling Videos
Web Box Office Articles
Web Box Office Videos
SaffireTix Training for Admins
This article contains video meant to prepare your event employees to use SaffireTix devices and apps to serve your event visitors. It contains videos intended as a basic training on scanning/selling tickets with mobile equipment, and for selling general admission/reserved seating with Box Office.
This guide is intended for:
- Gate workers
- Box office attendants
- Seasonal staff
- Ticket takers
- Parking lot attendants
- Box office managers (visit our article for admin trainings)
- Other SaffireTix users
You can also find links here to full articles that may be helpful to event employees. These articles will not cover tools used solely by box office managers or any tools that require Spark Admin access. To help Spark Admin users find the information they need to set up and manage ticketing with SaffireTix, visit our SaffireTix Training for Admins page.
Mobile Scanning/Selling Articles
Mobile Equipment Guides and Troubleshooting Articles
Mobile Selling/Scanning Videos
Selling on iPhone |
Scanning on iPhone |
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| Selling on Laser Scanner (Chainway or Zebra) | Scanning on Laser Scanner (Chainway or Zebra) |
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Selling with SaffireTix App on Clover Devices |
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Printing with Star (hip) mobile printer on SaffireTix App |
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Web Box Office Articles
Box Office Equipment Guide and Troubleshooting Articles
Web Box Office Videos
Selling General Admission from Box Office |
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Selling Reserved Seating from Box Office |
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Printing Tickets from Box Office - Microcom 520 Printer |
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SaffireTix Training Resources for Admins
To help Spark Admin users find the information they need to set up and manage ticketing with SaffireTix, visit our SaffireTix Training for Admins page. It contains articles related to setting up products, locations, and users in Spark, and also information about the many other tools available to admin users, from editing/refunding orders to creating detailed purchase reports.