Laptop Kit Setup

Saffire's Box Office interface allows you to sell tickets in person from any Internet-connected desktop or laptop computer, accepting cash or credit cards. With a compatible printer, you can print tickets on demand.

Laptop Kit Components

Equipment types will vary based on 

  • Payment processor
  • Inventory
  • Event needs, such as:
    • Touch screen capability
    • Printer with cutters 
Surface Pro
Microcom 520
Credit card reader

Unboxing and Powering On

  1. Unbox your Zebra and confirm that all components are present:
    1. Laptop
    2. Credit card reader
    3. Printer 
    4. Mouse
    5. (Ticket stock ordered separately)
  2. Connect USB card reader, USB printer, and mouse to laptop
  3. Connect the charging cable for both the printer and laptop
  4. Power on laptop and printer

Opening Saffire Web Box Office

  1. Power on and log into Windows
  2. Password: 1234 or 12321
  3. Connect to preferred Wi-Fi
  4. Select the saved Chrome link from the desktop, seen below
  5. Make sure the URL includes the correct event name


Loading Printer Stock

Be sure to load your printer stock in the correct direction to ensure proper printing. Detailed instructions can be found in the Microcom 520 User Guide.


Setting up your credit card reader

Make sure your card reader is properly connected to the laptop kit. Find more info in the Dynaflex PED Credit Card Reader Guide.


Running a Test Transaction

It is important to run a test transaction before the start of your event to test both the printer and the card reader connected to the laptop.

Box Office 101 - Learn how to login and run a test transaction

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