Laptop Kit Setup

Saffire's Box Office interface allows you to sell tickets in person from any Internet-connected desktop or laptop computer, accepting cash or credit cards. With a compatible printer, you can print tickets on demand.

Saffire's laptop kit consist of 3 major components

Laptops kits consist of 

  • Laptop
  • Credit card reader
  • Printer 
  • Mouse
  • (Ticket stock ordered separately)

Equipment types will vary based on 

  • Payment processor
  • Inventory
  • Event needs, such as:
    • Touch screen capability
    • Printer with cutters 
Surface Pro
Microcom 520
Credit card reader

Plug in and power on


  1. Connect USB card reader, USB printer, and mouse to laptop
  2. Connect the charging cable for both the printer and laptop
  3. Power on laptop and printer

Open Saffire Web Box Office


  1. Power on and log into Windows
  2. Password: 1234 or 12321
  3. Connect to preferred wifi
  4. Select the saved Chrome link from the desktop, seen below
  5. Make sure the URL includes the correct event name

Load Printer Stock

Run a Test Transaction

Run a test transaction to test both the printer and the card reader connected to the laptop

Box Office 101 - Learn how to login and run a test transaction

Learn More

Box Office - Laptop Not Recognizing Printer

Box Office - Ticket Too Large in Print Page

Microcom 520 Printer Install Guide

Magensa Dynaflex PED for Box Office

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