7.0 Release Notes

You have provided your feedback and we've listened. In Release 7.0 we have completely overhauled Discounts. We have reworked Promo Codes into the new and improved ✨Discounts✨. These are located in the same place that you're used to in Spark: COMMERCE > DISCOUNTS

What this means is that you'll have the ability to manage deals offered to your customer base on a whole new level.

✅ Need to offer a free ticket to a customer that only qualifies by purchasing something else?

- Add-on Discount

✅ Need to offer group sale discounts based on quantity purchased?

- Tiered Discount

✅ Need to waive all fees for a Flash Sale only for a limited time?

- Waive Fees Discount

New Manage Discounts Dashboard

Location: Commerce > Discounts

Visible all on one page with an overview of your discounts. We show you the most important information at a glance so you can locate and find the discount you need to review/edit.

Bulk actions from this page include:

• Deactivate
• Activate
• Delete
• Change Expiration date

In addition to the bulk action options on this dashboard, you will also be able to see at a glance the following information relating to your Active Discounts:

• Discount Name
• Start Date for Discount
• Expiration Date for discount
• #Codes - the quantity of codes tied to each discount (NEW Concept)

New Terminology

• Qualified Discount: This is a discount that is only applied once certain critera has been met. For instance, a customer can only receive a discount after they have purchased a specific product/price type.
• Add-on Product: This is a product that is comped when using a Promo Code during checkout. These products aren't given any dollar value for an exchange or refund. When you provide an Add-on to your customer when they apply a Discount, the will be prompted with the opportunity to add it to their cart for FREE.
• Qualifier: A qualifier represents the conditions for when a discount can be applied to an order.

• Limits: A limit provides you with the ability to set a maximum use for any particular discount. These include the options of:

  -Uses Per Code

  -Units Per Code

  -Subtotal Value Per Code

  -Subtotal Value (including all codes in the discount)

• Waive Fees*: Choose which Fees you would like to waive as part of the discount. This will apply to ALL products on the order (not only the discounted products).

  *NOTE: You cannot choose to 'waive' fees that are In-Price as these aren't visibly labeled to your customers. In all cases, In-Price Fees are treated as ticket Face Value for Discounting.

Discount Exports

We understand that in addition to building these new Discounts, you want to have a quick and easy overview of their performance. When you're on the Manage Discounts dashboard, you will see the Export option on the top right on the list. When you export your discounts, you'll see all of the following information in an .xlsx file:

• Discount Name
• Start Date
• Expiration Date
• Number of Codes (QTY)
• Number of Codes Used (QTY)
• Number of Uses (QTY)
• Discounted Subtotal ($)
• Waived Fees ($)
• Add-ons ($)
• Discounted Total ($)