SaffireTix Equipment Guide

To help you get the most out of your partnership with SaffireTix, we offer convenient equipment rentals tailored to your event needs. Whether you're setting up a box office, running mobile sales and ticket scanning, or offering self-service kiosks, we’ve got you covered. All rental equipment comes pre-configured and ready to go with the latest version of our SaffireTix platform, ensuring a seamless experience from setup to showtime.

Equipment Rental Request Form

When you're ready to order equipment for your upcoming event, simply fill out the form below to get started. This information goes directly to our equipment team, who will begin preparing everything you need for shipment. You’re welcome to submit your request as early as you’d like, but please allow at least 6–8 weeks before your event to ensure we have ample time to get everything ready.

We know there are a lot of options to consider, so if you have any questions while completing the form, don’t hesitate to reach out to your ticketing agent or click the orange Help button below to connect with Saffire Support.

Mobile Scan/Sales Equipment

Mobile equipment is used in many scenarios, such as scanning and selling tickets at gates, selling parking, and more. There are several device options to choose from depending on whether you need to scan, sell, print tickets, or a combination. All mobile devices use the SaffireTix app to scan/sell.

Visit our Mobile Equipment Guide for more information.

Box Office Sales Equipment

Box office equipment is used for selling tickets in a traditional gate, box office, or ticket window setting. These setups require a desk or table to set up a laptop and printer at, and a power source for the devices. The standard SaffireTix Box Office Kit uses a touchscreen laptop and Microcom 520 printer, but there are options to customize your setup depending on your needs. Sales made at a box office utilize SaffireTix Box Office interface, which can be accessed via www.yoururl/boxoffice.

For more information including setup/troubleshooting guides, visit our Box Office Equipment Guide.

Kiosk (Self Service) Sales Equipment

Self-service kiosks provide a fast and efficient way for event attendees to purchase tickets. These kiosks allow users to browse event options, select their tickets, and complete transactions using credit cards. By offering a self-guided experience, kiosks reduce the need for staff at ticket counters and help minimize wait times for attendees. This streamlined process is ideal for managing large crowds, improving both customer experience and event operations.

Ready to add self-service kiosks to your SaffireTix equipment strategy? Reach out to your Ticketing Account Manager to get started!

For more information including setup/troubleshooting guides, visit our Kiosk Equipment Guide.