First Steps before creating commerce products (AKA non-ticketing items for sale)

Have you been wanting to sell through your website? Our SaffireCommerce products are a GREAT way to collect payment for all types of transactions! We've seen success with registrations, merchandise, donations, vendor deposits and more, and it's honestly pretty simple. Before you get started learning about how to build these products, know that you will need an online payment processor connected to your payment gateway and/or bank. A complete list of Saffire compatible payment processors can be found here

Second, Saffire charges a $0.50 fee for any item sold through your website (non-ticketing). This is billed every 6 months along with your web hosting + licensing invoice. Other than that, enabling ecommerce on your site has no additional cost! 

We do NOT recommend using this type of product to sell tickets to an event, as SaffireCommerce products are much more simple without any redemption functionality. SaffireCommerce sales will provide both you and your customer with a copy of their receipt or confirmation email, as well as order management under the Purchases Report. All of these sales will also be recorded and available in our Online Revenue Detail and Revenue Snapshot reports. 

Lastly, following these steps before creating any SaffireCommerceâ„¢ products will make the process simpler and faster.

First, go to Sales > Product Categories to add or modify the names of the categories your items for sale are associated with. You'll use this tool for filtering your reports - and you can refine your filtering even further by adding sub-categories. If you plan on having hundreds of sales year over year, a good rule to follow is creating a category for the current year (such as '2019 Fair') and use sub-categories for the types of sales you'll have: merchandise, registrations, donations, etc. 

Read more about Product Categories.

Second, go to Sales > Commerce Settings. Here you can add:

  • 'Sales Tax' which would get applied to all transactions
  • 'Transaction Fees' which would also get applied to transactions based on specific sales channels
  • 'Product Fees' which are unique for individual products (the actual amounts are added when creating your products)
  • 'Shipping Methods' for both non-ticketing and ticketing purchases (this is rarely used for ticketing). 

Read more about about Commerce Settings

Once you have these up-to-date you can start creating your products under Sales > Products.

Get step-by-step instructions for creating a Product (or item for sale)
- OR - get step-by-step instructions for working in the Products Dashboard.

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