Import/Export SaffireTix Users
Imports/exports are only available to SaffireTix Users on sites utilizing SaffireTix.
IN THIS ARTICLE
SaffireTix user Import/Export options are a great way to keep a list of your SaffireTix logins and their assigned location permissions. They are also valuable tools for making bulk changes to SaffireTix users (for example, removing seasonal employees after events have completed).
These features are available from the More button near the top of the dashboard.
Before mass importing your SaffireTix Users, make sure you have already set up your SaffireTix Locations and Location Groups.
Understand which ones are set up for Scanning, Selling, or both.
Spark Location: Tools > Users
Export SaffireTix Users
Clicking Export SaffireTix Users will immediately download an Excel file which includes the following:
- First Name
- Last Name
- Email Address
- Device Login Pin Code
- Locations
There will also be a column named 'Temporary Password', but Spark never displays passwords, so that column will be blank. It's only used when importing a list of users. See the instructions below for the import process.
Override SaffireTix Users
Import/Export tools can be used to override existing SaffireTix users and their associated settings in Spark. To do this, export users following the instructions above. Once you have exported users, you can make changes to the spreadsheet and re-import it to override the current user settings.
When making bulk changes, we strongly recommend keeping an unedited copy of the users export that can be re-imported if any errors are introduced to user settings.
Please note that deleting users from the spreadsheet will not remove them from your users or revoke their permissions. To deactivate users, remove all entries from the locations column.
You can also add a temporary password to users. The next time that user logs into Box Office or Spark after a temporary password is assigned, they will be prompted to change their password from the temporary one.
Import SaffireTix Users
Another option for importing SaffireTix users it to download our spreadsheet template. This allows you to add new users in bulk without exporting current users.
On the Users Dashboard filter to SaffireTix and then hover over MORE.
Under MORE select Import SaffireTix Users.
- Select download template. (Choose File)
- Add the First Name, Last Name, Email Address, Device Login Pin Code & Location(s) - for as many Users as you would like and SAVE.
Do not add columns or change the formatting of this document.
Back in Spark select the file and hit IMPORT.
- Once uploaded it will say Successfully Imported X Users.
