Things customers need to contact support for

This is a list of things that customers must contact support for, they cannot do them on their own. There are some things on customers websites that they cannot change through their spark login and they must be completed by the support team at saffire.

Clients will not be able to:

update the information on their website footer
update the information on their website header
update the items in their main navigation on their website.
update the main logo on their website.
update or change a payment gateway
add new sections headings to the site map
change the order of section headings in the site map
set up 3DS (3D Secure) with their payment gateway.
Set up GA4 or google analytics for their website.
change their dns settings
add email accounts to their saffire hosted email, add email addresses to their webmail
add a pixel to my website header

For help with any of these issues, please contact customer support.