Placing Conversion Pixels

Welcome, pixel pioneer! 🚀 This guide is your go-to for ensuring those nifty conversion pixels are firing on all cylinders.

Conversion Pixel Placement 101

When it comes to placing those magical pixels, you've got two routes:

  • DIY Pixel Placement: Sometimes, you’re the brave soul who handles it yourself. Good on you!
  • Code Craze: If JavaScript and robust code are in play, our programming team will need to provide some additional support*.

No matter who places the pixel, it’s crucial to test and confirm it’s working. Testing is like a pixel’s check-up; we need to make sure everything’s healthy and firing correctly!

*Programming requests have a standard turnaround time of 2-weeks, so please ensure to submit these requests as soon as possible.


How to Test

So where's the confirmation page to complete testing? Our system is pretty special – each transaction has its own unique URL. Because of this, you won't find a one-size-fits-all URL for the order confirmation page. There are 2 ways to access the confirmation page:


Test Transactions

An easy method is to run an actual transaction through the system. This approach is great if you’re comfortable navigating Spark and have the access needed to refund your order after testing is complete.


Existing Orders

Perhaps you don't have access to refund transactions, or can't nail down the person in office who does. Lean on past purchases to complete your testing!

  1. Locate an Existing Order
    1. Navigate to Commerce > Reports > Purchases in your Spark site.
    2. Find a recent order – this will be your test subject.
    3. Hover over the order number and click View. This opens the order in a new window.
  2. Grab the Unique ID
    1. The URL for this order will look something like:https://www.yourdomain.com/spark/order/viewer/58s1aff2-10i3-471r-e468-3r8u45l0e4s0
    2. The Unique ID here is 58s1aff2-10i3-471r-e468-3r8u45l0e4s0
  3. Construct Your Test URL
    1. Replace the first part of the URL with https://yourdomain.com/checkout_confirmation.aspx?id=
    2. Your final URL for testing should look like this: https://www.yourdomain.com/checkout_confirmation.aspx?id58s1aff2-10i3-471r-e468-3r8u45l0e4s0
  4. Trigger the Pixel
    1. Copy the URL you created and paste it in your browser. If the pixel is working, it will fire when this page has loaded.
  5. Verify Pixel is Firing
    1. We highly recommend verifying you're seeing the expected results in your advertising platform after you've run a test or two.

Troubleshooting

If your pixel isn’t firing as expected upon page load:

  • Double-check the pixel placement code.
  • Verify the URL is correctly formatted.
  • Consult with support@saffire.com for further assistance.

Celebrate Your Success! 🎉

You’ve done it! Your pixel is now successfully firing. Take a moment to bask in the glory of your tech-savvy triumph!


Got more questions? Need extra help? Reach out to our support team and we’ll get you sorted faster than you can say “conversion pixel!” Happy pixel testing, and may the conversion rates be ever in your favor!

Still need help? Contact Us Contact Us