SaffireTix™

In order for a User to access the SaffireTix or Sales portion of Spark and our SaffireTix app, they must be added as a User in Spark. Spark location: ...
Thu, Apr 25, 2019 at 5:37 PM
The Locations and Location Groups section of SaffireTix allows you to create locations where you scan tickets. It also gives you the ability to add Loca...
Wed, Apr 10, 2019 at 2:52 PM
Product Categories allow you to organize your products that are for sale through your website. To access your Product Categories, go to Sales > Pro...
Wed, Apr 10, 2019 at 3:53 PM
Track your SaffireTix™ activity with the Sales Report, Redemption Report, and Scannable Products Report. The SaffireTix™ Sales Report allows you ...
Thu, Apr 11, 2019 at 10:53 AM
The SaffireTix code lookup allows you to search any QR code that has been created in Spark. You can find this page under Sales > Reports ...
Thu, Apr 25, 2019 at 5:34 PM
The scannable products overview allows you to view a snapshot of all your products that are setup and able to be scanned. The scannable products overview ...
Tue, Apr 16, 2019 at 1:39 PM
If a customer loses their ticket or is having problems receiving an email confirmation we have made it easy to retrieve and resend the information to the ...
Fri, May 10, 2019 at 12:25 PM
Tickets didn't show up in email?  Ask the customer to check their spam folder. If not there, see the steps below to retrieve the receipt and...
Fri, May 3, 2019 at 5:21 PM
In order to look up an order and cancel the order in Spark, you will need to go to the Purchases Report. Sales > Purchases > Purchases Report ...
Thu, Apr 11, 2019 at 10:40 AM
Download SaffireTix Go to the App Store on your Apple Device Search for "SaffireTix" Click "Get" to download the app Log I...
Thu, Dec 21, 2017 at 5:03 PM
Tips & Tricks If the SaffireTix App becomes frozen, double tap on the home button, swipe up on the SaffireTix App screen, then open the SaffireTix Ap...
Thu, Dec 21, 2017 at 5:08 PM
SaffireTix™ Box Office enables you to sell from your computer for in-person purchases and on-demand ticket printing. You're able to take Credit Card or...
Mon, May 13, 2019 at 11:17 AM
Tue, Apr 17, 2018 at 12:20 PM
Make sure you have read through the  SaffireTix™: First Steps before creating products article before you dive into building tickets or products!   STE...
Fri, May 17, 2019 at 4:41 PM
STEP THREE for creating/editing a general admission (GA) ticket product in SaffireTix™ This feature is not activated on all sites.  Spark location: Sal...
Wed, Apr 10, 2019 at 4:19 PM
STEP TWO for creating/editing a general admission (GA) ticket product in SaffireTix™ This feature is not activated on all sites.  Spark location: Sales...
Wed, Apr 10, 2019 at 4:15 PM
STEP FOUR for creating/editing a general admission (GA) ticket product in SaffireTix™ This feature is not activated on all sites.  Spark location: Sale...
Wed, Apr 10, 2019 at 4:26 PM
FINAL STEP for creating/editing a general admission (GA) ticket product in SaffireTix™ This feature is not activated on all sites.  Spark location: Sal...
Thu, Apr 11, 2019 at 9:17 AM
Make sure you have read the SaffireTix™: First Steps before creating products before you start building products or tickets! STEP ONE for creating/e...
Fri, May 17, 2019 at 4:42 PM
STEP TWO for creating/editing a reserved seat product in SaffireTix™ (each ticket has an assigned seat #). This feature is not activated on all sites. ...
Thu, Apr 11, 2019 at 9:45 AM