STEP TWO for creating/editing a reserved seat product in SaffireTix™ (each ticket has an assigned seat #).

This feature is not activated on all sites. 


Spark location: Settings > SaffireCommerce™ > Products > Add Product 

Spark location: Events > Add a New Event > Items > Add Item > Add Product


Other steps:  Initial SetupGeneral tab | Sales tab | Redemption tab | Ticket Face



  • Select the start and end date of the event as well as it's time to display on the ticket (only the start date is required)
  • Enter the "Website Description" on the right side (recommended). There is a limit of 255 characters and this description will appear on the web page just below the product/ticket title and details
    • Enter the description/redemption/fulfillment of the ticket, describe any discount or "take action" marketing you have for customers purchasing this website:
      SAVE $5.00 when you BUY ONLINE!
      Skip the lines! Fees may apply.
      This ticket is valid for one day of admission to the Saffire Reserved Celebration!
  • Upload an image to go on the thumbnail displayed in the ITEMS module (recommended). Choose either a JPG, GIF, or PNG file from your desktop (image must be no larger than 5MB). Once you've uploaded your image, you can either crop the image or remove it.
  • If you would like to require a form with the purchase of this ticket, you can add a form as well (optional)


NEXT STEP: Sales Tab