STEP ONE for creating/editing a reserved seat product in SaffireTix™ (each ticket has an assigned seat #).

This feature is not activated on all sites. 
This product type requires a "seating map" which must be pre-loaded by the Saffire Client Experience Team.


Spark location: Settings > SaffireCommerce™ > Products > Add Product 

Spark location: Events > Add a New Event > Items > Add Item > Add Product


Other steps:  Initial Setup |  General tabSales tab |  Redemption tabTicket Face


  • Select "SaffireTix Reserved Seating"
  • Enter the name of the product (ticket)
  • Select the product category and subcategory, if necessary. OR select Add Category to create a new category.
  • Select your Seating Map from the dropdown
  • If you ONLY want "Best available" available for customers purchasing tickets, uncheck "Pick Your Seats"
  • Click the orange SAVE button on the right side of the page


NEXT STEP: General tab