Quick access to the pages you use most often, plus support links throughout Spark
Spark location: ALL pages
Pinned Pages - Open the orange tab and click a push pin to add any page to this fast-access list.
Saffire Support - Open the blue tab and you'll find multiple options when you need help with your site:
1 - Search the Knowledge Base - this is an ever-growing encyclopedia of answers and step-by-step instructions for Spark users. Available 24/7.
2 - Check the Forums - Saffire users are encouraged to submit tips, tricks, solutions and feature requests. We know the best ideas come from Spark users, so we keep close tabs on the forums. Plus, it's a great way for the entire Saffire team to keep in touch with you! Available 24/7.
3 - Submit a Support Request - Some questions, issues - and certainly site emergencies - require direct attention from the support team. Choose this option to open the request form show below:
Your email address will be automatically added to the form, based on your Spark login.
• question = how to... where do I...
Need help? Let's Chat! - You'll see this in the bottom left corner of Spark during most business hours. Click to open a live chat window with the Saffire Support Team.