How to create an online ticket for SaffireTix™. This feature is not activated on all sites.

Spark location: Settings > SaffireCommerce™ > Products > Add Product (or edit a product) 

Spark location: Events > Add a New Page (or edit an event) > Items > Add Item > Add Product

Get step-by-step details for other types of For Sale products: 


SaffireTix™: Advance Tickets

SaffireTix™: Gate Tickets



  • Choose the ticket type: Online, Advance, or Gate. Some options may not be available on your site.
  • select the category, or add a category
  • add product name
  • add a description (optional)

  • add the price - either a set $ amount, or a price range
  • add customer fee (optional) Note: this fee will be applied to the entire order
  • select scannable Dates & Times
  • click Add Dates (optional)
  • choose Redemption Limit Rule(s)
  • select location
  • select scan limit:
    • single = ticket can be scanned just once
    • unlimited = ticket can be scanned over and over again (not recommended)
    • daily = sets the number of scans per day
    • total = sets the total number of scans throughout the event
  • click Add Rule (optional)
  • select whether or not the product Has Date
  • click Show advanced options

  • choose either unlimited inventory or set an inventory limit
  • choose the Order Ticket Limit (the default is "8") for each transaction
  • choose whether the Buy Now Button is On (recommended) or off, and if you want to schedule it 
  • customize the button text (optional)
  • upload advertisers logo/image - at least 300x300px - jpg/gif/png
  • add advertiser text


  • add ticket note - This information will show on all printed tickets for this product. You can use this note to explain any additional rules or directions the customer may need.
  • add ticket sponsors - default, or custom. Note: Select "Use Default" to display up to 4 logos selected in the Sponsors tool. Select "Custom" to choose or add new sponsors to your tickets. When you select custom, you will need to click the SAVE & CONTINUE button in order to proceed.

  • add custom text to the receipt (optional)
  • check the box to allow check-in/check-out (optional)
  • add the email(s) to receive orders. Note: Account Settings has a default address that will receive copies of all order emails. This field will send product specific order confirmation emails to the addresses you add here.
  • check the box if this product has shipping methods and fees
  • check the box if this product has sales tax
  • add a registration or entry form (optional)
  • add an image to represent this product (optional)
  • Save... or cancel