- View Transactions transactions can be found by logging into

To run a general transaction report for a specific date range, select Reports in your navigation > Transaction Detail, and choose the Item Type and Date before running the report.

When landing on the report, you will see the transaction details for that date range, including the s

tatus of the transaction. To find more details, select the Transaction ID.

A Transaction Detail popup will pull up with more information including the settlement details, authorization information, and payment information. This is a great place to go to if a transaction has failed and you need to find more information as to why it's been declined. 

To look for a specific transaction, go to Transaction Search from your navigation options and choose either ALL Settled or Unsettled transactions when doing a general search. Settled transactions are when money has been deposited into your bank account (usually settles by the end of the day in a batch) and Unsettled transactions have not yet been deposited into your bank account (likely same day transactions).

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us