Log of all user access changes, who did them, which user was updated and what was changed.
New report to view this data is available in spark > tools > auditing > admin usage report
Purchase Report
Updated export detail to include the name of the hold that an order was converted from
Created consolidated cancel process
Added a callout in both the list of orders and the export detail for orders cancelled without a refund
Audit Report
Added a new view that will no longer group hold conversion sales into their own groups which will be the default
Added support to maintain existing view, but as a secondary option
Added COMP columns to represent all $0 tickets “sold”
Sales Report
Renamed from SaffireTix Sales Report to Sales Report
New Report: By Product Fee & Tax
New Report: By Fee
Added SaffireCommerce into our SaffireTix reporting
Added “Accounting Mode”
This mode allows an admin to see money that came in on any given day (orders) and money that went out (refunds) on any given day. Currently our reports only show money based on the date the money came in.
Supported on the “by product”, ”by user”, ”by location”, ”by date”, ”by product fee & tax” and ”overview” VIEWs
Tender Type View
Adjusted the report to show ALL money captured via a tender type (ie. product + tax + fees + delivery). Previously, we only showed product level revenue.
Added the number of transactions for a tender type and removed the number of products purchased via a tender type
Overview View
Added a new report that includes high level revenue buckets (Product, Tax, Fees and Delivery)
Supports Accounting mode
Purchase Report
When the canceled filter is selected, the date range filter looks at the cancelled date instead of the sale date of an order and a new filter for cancelled user is provided to which allows you to filter the report based on the person who canceled the order
Added the ability to cancel without refunding the money
Separated the reserved seat product groupings (ie. price category, price type, section, row and seat) into their own columns within the export detail
We also fill in the price type column for GA product
Inventory Report
Fixed sorting of sublevels to be alpha-numeric
Reserved Products: Export Seating
Expanded the export to include seat status (available, sold, hold name), hold converted from, price, fee and customer phone number
Added the ability to see all seats whether they were sold or not
Added the ability to filter the result set
Fees
Fee consolidation option
Customer’s can now enable an option that aggregates multiple product fees into one anywhere that a product fee is displayed to an end user
Fee can be configured to be included in the price of a product
This means the fee will not be itemized in the cart, instead it will show as part of the ticket price to the end user
Reporting remains the same though, as these fees are itemized out
This feature is supported in all sales channels
Delivery Fees
Added the Ability to include/exclude taxes
Cashier Report
Add invoice revenue/refunds to a new bucket labeled “Other”
Added number of comps to the report
Web Box Office
Added the ability to require authorization for users to cancel orders
There is a site setting to enable this feature
There is a per user setting to determine who can perform the override
The override is done with the users SaffireTix pin
Manage Seats Tool
Added receipt printing for all transactions.
Right now a receipt prints for all transaction types
Card/Invoice/Comp – will print both customer copy and signature receipt
Cash – will print customer copy only
Security
Defaulted all clients that do not have a blog, to disallow their sites from being iframed in from a different domain
Mobile App - for SaffireTix™ users:
Reminder: Prior to your event, always check for SaffireTix updates in the Apple App Store, and keep your device(s) updated to the latest OS!
Sales Screen
Updated UI to better show cash vs credit fees and total
Moved the transaction totals out of the tender type buttons and made them bigger
Credit Card Payment Screen
Increased the size of the manual card entry popup
Reprint Button
Removed from the successful sales screen and the sales history screen
Button Sizes
Increased the size of the new transaction and new scan buttons on their respective screens.
Order Lookup
Increased the size of the order total
Locations
There is now an associated icon for entry and exit locations that shows up through the app
