5.4 - 5.6 Release Notes

Platform Updates:

Log of all user access changes, who did them, which user was updated and what was changed.
New report to view this data is available in spark > tools > auditing > admin usage report

Updated export detail to include the name of the hold that an order was converted from
Created consolidated cancel process
Added a callout in both the list of orders and the export detail for orders cancelled without a refund

Added a new view that will no longer group hold conversion sales into their own groups which will be the default
- Added support to maintain existing view, but as a secondary option

Renamed from SaffireTix Sales Report to Sales Report
New Report: By Product Fee & Tax
New Report: By Fee
Added SaffireCommerce into our SaffireTix reporting
Added “Accounting Mode”
- This mode allows an admin to see money that came in on any given day (orders) and money that went out (refunds) on any given day. Currently our reports only show money based on the date the money came in.
- Supported on the “by product”, ”by user”, ”by location”, ”by date”, ”by product fee & tax” and ”overview” VIEWs
Tender Type View
- Adjusted the report to show ALL money captured via a tender type (ie. product + tax + fees + delivery). Previously, we only showed product level revenue.
- Added the number of transactions for a tender type and removed the number of products purchased via a tender type

Overview View
- Added a new report that includes high level revenue buckets (Product, Tax, Fees and Delivery)
- Supports Accounting mode

When the canceled filter is selected, the date range filter looks at the cancelled date instead of the sale date of an order and a new filter for cancelled user is provided to which allows you to filter the report based on the person who canceled the order

Separated the reserved seat product groupings (ie. price category, price type, section, row and seat) into their own columns within the export detail
- We also fill in the price type column for GA product

Expanded the export to include seat status (available, sold, hold name), hold converted from, price, fee and customer phone number
Added the ability to see all seats whether they were sold or not
Added the ability to filter the result set

Fee consolidation option
- Customer’s can now enable an option that aggregates multiple product fees into one anywhere that a product fee is displayed to an end user
Fee can be configured to be included in the price of a product
- This means the fee will not be itemized in the cart, instead it will show as part of the ticket price to the end user
- Reporting remains the same though, as these fees are itemized out
- This feature is supported in all sales channels

Added the ability to require authorization for users to cancel orders
- There is a site setting to enable this feature
- There is a per user setting to determine who can perform the override
- The override is done with the users SaffireTix pin

Added receipt printing for all transactions.
- Right now a receipt prints for all transaction types
  - Card/Invoice/Comp – will print both customer copy and signature receipt
  - Cash – will print customer copy only

Defaulted all clients that do not have a blog, to disallow their sites from being iframed in from a different domain

Updated UI to better show cash vs credit fees and total
Moved the transaction totals out of the tender type buttons and made them bigger

Increased the size of the new transaction and new scan buttons on their respective screens.

There is now an associated icon for entry and exit locations that shows up through the app