SaffireTix™ iOS App Troubleshooting: Screen Stuck When Trying to Scan

Press the home button once, swipe up, and press on the lock icon. It should now be highlighted. It's important to set the screen rotation to LOCKED mode as our app works best in the vertical/portrait mode!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us