Take a tour of Spark

Welcome to Saffire! We are thrilled to have you 'join the family' and we're excited to introduce you to Spark - the admin side of your website and/or ticket site.


After logging into Spark, by default you landed on the Saffire U tab. Saffire U is our complete training guide for learning to use Spark. The training is broken up into 8 weeks of knowledge base articles and instructional videos. Even after training you can always come back to revisit the videos and articles for a refresher. Plus, when you add new staff members, Saffire U will be here to help them get up-to-speed.

Click on the title of each week to expand and see all of the lessons within.

Click the grey EXPAND ALL and COLLAPSE ALL buttons to choose your view of Saffire U.

Click the WATCH IT, PRINT IT, LEARN IT, DO IT buttons for each task to learn more.

Once you've completed a task, click the grey X to mark it as complete.

Once all tasks in a week are completed you will receive that week's badge in the trophy case at the top of Saffire U!


The PULSE tab of Spark:

Your Pulse dashboard is your one-stop-shop for checking the health of your website. 

Action Required will show you what images, forms, uploads have been added to your website that you need to approve or export. Click on the tiles to perform the action.

Quick Shot Analytics will show you the current number of users on your website and what device they're viewing your site on. Most Visited Pages, Users By City and Traffic Sources will show you the previous month's analytics. (your website must be tied to a Google Analytics account in order for this information to be published on Pulse). The Site Pulse module will also show you additional website activity for the previous month. The Social Pulse will show you current counts of followers/likes for each social media account linked and Current Homepage Main Features will display your site's current features.


The SITE MAP dashboard of Spark will be a complete replica of your website's navigation and dropdowns. 
More info on the Site Map dashboard can be found here

The EVENTS dashboard will be the complete listing of events on your schedule in date order. 

The BUSINESSES dashboard will be an alphabetical listing of all your business pages. 

More info on the Events and Businesses dashboards can be found here


The COMMERCE dashboard for Spark manages all ecommerce and SaffireTix related information. This is where you can add a new product, ticket, promo code and much more! 

More info about Commerce can be found here.


The TOOLS dashboard for Spark is for managing everything that is not a page on your website: site settings, homepage features, users, header and footer links, etc. The Tools page itself can be modified by dragging and dropping the modules in an order that makes sense for you. You can also minimize modules that aren't important to you. The dropdown of the TOOLS menu will also provide you with quick access to manage any of these pieces. More on the Tools > Site Settings  of your website can be found in Week 2 of Saffire U. 

More info about Tools can be found here.


Pinned Pages is a helpful tool that allows you to select specific pages to pin to this tab that will be available on any page of Spark. You can select recently visited pages to be pinned by clicking on the grey pushpin icon when the Pinned Pages tab is open. On the Pages dashboard, you can also select pages to be pinned by clicking on the grey pushpin icon. To remove a page from Pinned Pages, click the orange pushpin. 

Saffire Support is your tool to further training, email support tickets and forums. Learn more about where to go for the right support here!


Log out of Spark by hovering or tapping on the user icon to the right of your name and select  LOG OUT



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