Reserved Tickets - Redemption tab

STEP FOUR for creating/editing a reserved seat product in SaffireTix™ (each ticket has an assigned seat #).

• This feature is not activated on all sites. 

  
  

Spark location: Commerce > Products > Add Product

Scannable Dates are required - yet very flexible. Select ADD DATE to include multiple dates or date ranges for when the product can be scanned.

• We recommend that you avoid using scannable start & end times. There are often situations when you might want to begin scanning a few minutes earlier than you had announced that the gates would open - but if the scannable start time is set to match the published gate time, your scanners won't work until that exact time. It's best to skip the start time entirely - or, give yourself at least a 30 minute advance window to allow for last minute changes to your gate operations. Consider allowing for the same flexibility with scannable end times.

Redemption Limit Rule(s) requires you to select the Location or Location Group the product can be scanned and the Scan Limit. 

• Select from the Location dropdown list to choose the physical location where the product can be scanned (select Add Rule to add multiple Redemption Limit rules). 
• Select from the Scan Limit dropdown list to choose how many times this ticket may be scanned.
  • Single means this ticket may be scanned one time total at this location during the date ranges provided (this is best for General Admission tickets, good for one day
  • Unlimited scan limit means just that - this ticket may be scanned as many times as you like at this location/location group during the date ranges provided (it will never be denied, good for Full Access)
  • Daily scan limit will allow you to determine how many times per the date range this ticket may be scanned at the selected location (good for season passes)
  • Total scan limit will allow you to select the total number of times this ticket may be scanned at the location/location group during the specific time range (this is good for packages of multi-day use or multi-person packages)
  • Day Pass limit allows this ticket to be "checked in" and "checked out" unlimited times per day, and at the end of the day the ticket resets to begin with a "check in" the next morning