Reserved Tickets - Initial setup

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Step 2: General tab
Step 3: Sales tab
Step 4: Redemption tab
Step 5: Ticket Face tab

Make sure you have read the SaffireTix™: First Steps before creating products before you start building products or tickets!

This is STEP ONE for creating/editing a reserved seat product in SaffireTix™ (each ticket has an assigned seat #).

  • This feature is not activated on all sites. 
  • This product type requires a "seating map" which must be pre-loaded by the Saffire Client Experience Team.


Spark location: Commerce > Products > Add Product


  • Select "SaffireTix Reserved Seating"
  • Enter the name of the product (ticket)
  • Select the product category and subcategory, if necessary. OR select Add Category to create a new category.
  • Select your Seating Map from the dropdown

  • Click the orange SAVE button on the right side of the page

Note: You will be able to select Best Available on the Sales tab.



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