Boca Lemur-X Driver Installation

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✨ Do not plug in the printer until the driver has been installed ✨

Before you install any printer drivers, be sure to remove any old drivers/ticket printers from your computer. This will prevent the drivers from conflicting with each other and causing print errors.

Download the Printer Driver


  1. Click on the following link to begin driver download: http://www.bocasystems.com/Boca_Systems.zip
  2. Go to your Downloads Folder
  3. Right click on the Boca Zip Folder and click extract all then confirm Extract
  4. When the Pop-Up opens navigate to Boca_Systems > BocaPrinterDrivers
  5. Right Click on dpinstx64.exe and click Run As Administrator
  6. Select Yes and proceed through setup confirming everything
  7. Lastly, click Finish

Printer Settings in Windows

  1. Go to Start menu and type “Printers”, then click “Printers & Scanners”
  2. Plug in printer to the designated printer port (make sure printer is connected to power)
  3. In the list of Printers you should see BOCA appear
  4. Click on that printer > Printer Preferences
  5. Change orientation to Landscape
  6. Click Advanced…
  7. Change Paper Size to “P1 – Rotate 180”
  8. Change Haftioning to “SuperCell”
  9. Click OK > Apply > OK

Download the Configuration Tool

  1. Click this link to download the configuration tool: http://www.bocasystems.com/documents/configure_boca.zip

  2. Go to your Downloads folder and find the configure_boca zip file.

  3. Right Click on Boca Zip Folder and click extract all then confirm Extract

  4. When the extracted folder pop-up opens, navigate to configure_boca.

  5. Double click “configurebocainstaller”

  6. Proceed through install confirming everything until finally hitting finish

  7. There should now be a shortcut on the desktop called “Configure”


Setup the Configuration tool

  1. Double click the configuration tool shortcut on desktop
  2. In the upper left “select a printer” drop down select “Printer Driver”
  3. When the pop-up appears select Boca from the printer dropdown and select OK
  4. In the bottom of the 2nd column from the right click the “DriverPreferences” button
  5. When the Pop-up appears make sure both drop down menus are set to “P1 rotate180” then click Apply > OK
photo of chainway scanner with buttons labeled
Click to enlarge

Setting the Chrome Default Printer

  1. If the Boca Lemur X is not set as the default printer in Chrome Browser, the printer will act like it is successfully printing your tickets, but nothing will print. This may happen if the last event your rental computer was at used a different printer than what you are setting up. To ensure this is set up correctly:
    1. Close all instances of the Chrome browser.

    2. Search for Chrome in Windows Taskbar. Open the multi-colored Chrome program icon, not the yellow Kiosk or Box Office shortcut.

    3. Open Google Chrome using the regular browser not the Kiosk or Box Office shortcut we setup.
    4. Go to the ticketing portal you want to test print from.
    5. Login and hit Escape (if using a kiosk with no keyboard, tap 10 times in the upper left corner of the screen.
    6. Click Test Print Button.
    7. When Printer popup appears select for the browser to print from the Boca Lemur X printer, Leave all other settings as they are.
    8. Test Print a ticket.
    9. If the ticket prints successfully, you can close this Chrome browser, and open the yellow desktop shortcut to access your kiosk or box office page. Run a test print again from this portal to ensure everything is working correctly.

Uninstall/Reinstall Printer Driver

During some troubleshooting sessions, you may be instructed to uninstall and reinstall the printer driver.

  • Open Printers & Scanners in Windows settings.
    1. Select the Boca Lemur X from the list.
    2. Click on remove at the top right of the window.
    3. Before reinstalling a printer driver, you should also check to make sure there are no other duplicate printer instances. Remove all other Boca Lemur X printer instances before proceeding with reinstallation.
  • Plug the printer back in.
  • Repeat the instructions above to reinstall the driver (the latest driver should always be downloaded using the instructions above).

When there are two instances of a printer

  1. Unplug the printer
  2. Open Printers & Scanners App
    1. click on printer from list
    2. select manage
    3. click on remove
    4. click ok to removing
  3. Plug the printer back in
  4. Reinstall driver with steps above

Installation Instructions Video

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