A Quick Tour of Spark for SaffireTix

Pulse

A dashboard for checking activity on your website. 

• Action Required will show you what images, forms, and uploads have been added to your website that you need to approve or export. Click on the tiles to perform the action.
• Quick Shot Analytics will show you the current number of users on your website and the type of device they're using.
• Most Visited Pages, Users By City, Traffic Sources, and Visits will show you the site traffic from the last 7 days. (your website must be tied to a Google Analytics account in order for this information to be published on Pulse).
• The Site Pulse module will show you additional website activity from the previous month.
• Current Homepage Main Features shows you the primary feature running on your homepage.

Site Map

This is where you can add unlisted pages to your ticket portal. These are useful when you need to divide your products into sections, or need special sales pages for a custom audience - such as VIP. You can create, edit, hide and deactivate pages & links>

Commerce

Under this heading you'll find a variety of tools and functionality pertaining to ecommerce & ticketing. This is where you'll be spending most of your time in Spark, since it includes your products, reports, settings, and your actual Tickets page.

Tools

A vast number of special functions and page managers are available here. Access to your Site Settings, Forms and Users are the most valuable - but you'll also find the Privacy policy, and the Change Log.

Help

The orange button in the bottom right corner of Spark may become your best friend! This gives you fast access to Instant Answers from the Saffire Knowledge Base - and if you need some personal assistance from our support team, you can switch to the 'Ask' option at the top of the window and use chat or email. Chat will only be active when a real human is available to help.

Action Panels

You'll see these on dynamic pages, product pages, and a few other special pages throughout Spark. They appear as blue buttons on the far right side of the page.

The Action Panel is where you'll Save any changes you make to the page... and the rest of the functions will be unique to the type of page you're working on.