Rackspace: Email Forwarding

If you're using Rackspace email provided by Saffire and have a need to forward your incoming email messages to another account, follow these steps from the webmail interface.

First, access your webmail account at http://apps.rackspace.com.

Then, in the upper right corner, locate the 3-line menu icon - click and select Settings.

  1. Click the Incoming Email tab in the left navigation.
  2. To the right, click the Forwarding tab.
  3. Click the On option for Status.
  4. Check the box next to Save a copy of forwarded email. (Warning: If Save a copy of forwarded email is not checked, this mailbox will not store any messages sent to it.)
  5. Enter the email address to which you want to forward email in the Forward to field.
  6. Optionally, if you’d like to enable it during a specific timeframe, enable this feature and set the date range.
  7. Save

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